Information Team

"My job is to help you understand the basic facts about equity release."

Before meeting a Financial Adviser, our Information Team are on hand to answer any initial questions you may have. Whether you don't know how to get your house valued or have questions about existing mortgages, our Information Team is the place to start.

Our Information Team are:

• Based in our Plymouth Head Office
• Completely free and at your service
• Cannot sell but only provide information
• Can let you know how much you could release
• Help you with your initial enquiries and check eligibility
• Arrange face-to-face appointments with our qualified advice team when you're ready

Advice Team

"I am extremely proud of our nationwide sales team."

If you are thinking about taking out an equity release plan, it is important to get Responsible advice.

An adviser can understand your needs, current circumstances and aspirations and then construct a personalised illustration to match these. There are a number of plans available all specially formulated to match certain needs and wants.

No matter what stage of enquiry you are at, Responsible can provide you with equity release advice that will help you in your decision-making process. Perhaps you are making a general enquiry and want to know how much you can release; or maybe you know how much you would like but want to know the current interest rate for the amount you would like to receive.

Further down the line, you may want to arrange an appointment with a fully trained equity release adviser who can order quotes from the equity release providers and explain in detail what they mean, both now and in the future.